The specific "Member 4" copy of your DD-214 is required by USAJobs HR because it is the only version that includes both your character of service and reenlistment code (blocks 23-28), which are essential for verifying veterans' preference eligibility per 5 CFR 211.102. The copy you see labeled "Service" is likely the "Service 2" copy, which is identical in content to the "Member 4" and is fully acceptable; the critical factor is that it must be a *fully-audited* copy containing all data blocks, not the "Member 1" (short form) copy. To resolve this immediately, provide the "Service" copy you have to HR and explicitly confirm it shows your reenlistment code and character of discharge. For an official replacement, request a new copy directly from the National Archives' eVetRecs system, specifying you need the "Member 4" version for federal employment purposes; standard processing can take weeks, so if urgently needed, you may visit a VA Regional Office or a County Veterans Service Office for assistance in obtaining a certified copy same-day. Simultaneously, if you have a VA disability rating, ensure you also provide your VA Summary of Benefits letter to substantiate any additional preference claims.
*Disclaimer: This information is for educational purposes to assist with the claims process and is not formal legal, medical, or official VA advice; for definitive guidance, consult with a Veterans Service Officer (VSO) or the relevant HR specialist.*
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