VA In-Network Urgent Care

Yes, there is an annual limit on free urgent care visits to in-network community providers. Under the VA’s Urgent Care Benefit established by the MISSION Act (38 U.S.C. § 1725A), eligible Veterans can receive up to three visits per calendar year at an in-network urgent care facility without any copayment. After the third visit, you will be charged a copayment for each additional visit (currently $30 for most Veterans). This limit applies specifically to non-VA, in-network urgent care clinics and retail health locations (like those in CVS or Walgreens); it does not apply to care received at a VA medical center’s emergency department or urgent care clinic. Your eligibility for this benefit requires you to be enrolled in VA health care and to have received care through the VA within the past 24 months (38 CFR 17.4600). To use the benefit, you must visit a location within VA’s contracted network (use the VA’s online locator tool or call 1-800-MyVA411 to verify). For each visit, you should present your VA identification card and a photo ID. If you are billed in error, contact the VA’s Community Care urgent care help line at 1-866-620-2071. **Disclaimer: This information is for educational purposes regarding VA policy and procedures only and does not constitute legal or medical advice. For definitive guidance on your specific eligibility and benefits, contact the VA directly or consult with a Veterans Service Officer (VSO).**