Drop down evidence type issues

The issue you're encountering with the VA's online claim submission system, where evidence type selections repeatedly flag as errors, is a common technical glitch often resolved by either manually attaching your evidence as "Other" or by submitting a fully developed claim (FDC) on paper. The system is designed to validate evidence against specific claim types per VA's procedural manuals, but errors can occur. Your primary recourse is to ensure your submission is accepted by the VA to establish an effective date under **38 CFR 3.155** and **38 CFR 3.159**, which govern claim submissions and the VA's duty to assist. First, attempt to clear your browser cache or try a different browser. If the problem persists, gather all your evidence—including service treatment records, private medical records, and lay statements (Buddy Letters)—and submit them via **VA Form 21-526EZ** by mail or in-person at a Regional Office, noting the online system's technical failure. Alternatively, you can use the "Other Correspondence" evidence type to upload all documents in a single PDF with a clear index, which often bypasses the glitch. As established in *Buchanan v. Nicholson*, the VA must consider all evidence of record, so your focus should be on getting the evidence into the system by any accepted means. If you continue to face barriers, immediately contact the VA’s technical help desk at 1-800-827-1000 and document your attempts, as this may support a claim for an earlier effective date if delays result.

*This information is for educational purposes regarding VA procedures and is not legal or medical advice. For assistance with a specific claim, consult an accredited VA attorney or claims agent.*