A condition disappeared from my VA claim after a partial decision — how do I get it reopened?

When you file a claim with multiple conditions, the VA sometimes issues what is called a partial or 'deferred' decision: it rates the conditions that are ready and defers the ones still needing development, such as a sleep study or additional medical evidence for sleep apnea. In theory the deferred condition stays open in the system under the same claim number until it is developed and rated. When a condition appears to vanish entirely, this is usually a system or administrative error rather than a denial, but it still requires action on your part because call-center notes do not always result in someone actually reopening the electronic record.

Start by checking your official claim status on VA.gov, which sometimes shows pending or closed items more accurately than what a phone representative can see. If the condition truly is not listed anywhere, submit a written inquiry through ask.va.gov or through the IRIS system, creating a paper trail that is harder to lose than a phone call. A Veterans Service Organization (such as the VFW, DAV, or American Legion) can also formally inquire on your behalf and often has more direct channels to the regional office.

What would this rating pay you? (2026 rates)

Official 2026 VA monthly compensation, including the 2.8% COLA increase.

per month ·  per year, tax-free

Dependent add-ons start at a 30% rating. Child-only and dependent-parent rates: see the full 2026 pay chart.

2026 base rates, all ratings (veteran alone)
RatingMonthly (2026, incl. 2.8% COLA)
10%$180.42
20%$356.66
30%$552.47
40%$795.84
50%$1,132.90
60%$1,435.02
70%$1,808.45
80%$2,102.15
90%$2,362.30
100%$3,938.58
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If the VA confirms the condition was part of your original claim but was never adjudicated, you generally should not need to file a brand-new claim, since that could affect your effective date. Instead, ask that it be processed under the original claim number, and keep a copy of any correspondence showing the condition was timely filed in March, since 38 CFR 3.400 ties effective dates to the original claim date in most cases. If the VA insists you must file again, you can submit VA Form 20-0995 (Supplemental Claim) referencing the original filing date and explaining the condition was never decided, which can help preserve the effective date argument.

Because processing errors like this vary a lot in how long they take to fix, there is no reliable timeline to expect. Your concrete next step is to submit a written request through ask.va.gov or your VSO asking for written confirmation of the status of the specific condition, and request that any correction preserve your original March filing date.

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Disclaimer: VetAid is not a law firm, medical practice, or Veterans Service Organization. This information is for educational purposes only and does not constitute legal, medical, or professional advice. Consult with a qualified VA-accredited attorney or your VSO representative. Veterans Crisis Line: 988 (press 1).

VetAid is a free veterans claims tool, not a VA-accredited representative — it does not file anything with VA for you, and it works alongside your accredited VSO, claims agent or attorney. About VetAid